Returns & Exchanges
At Magpie Shop - Hornsea and Snoopy, we want you to be delighted with your unique home finds, which is why we offer a 30-day return policy for any items in their original condition. Please note that vintage Hornsea pottery and Snoopy collectibles must be securely packaged to ensure they return to us without damage.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a return authorization.
Secure Packaging
Carefully wrap your items—especially fragile ceramics—in their original packaging or equivalent protective materials to prevent breakage during transit.
Ship It Back
Affix the provided return label to your parcel and drop it off at your nearest authorized shipping center; we recommend using a tracked service.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing